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Title Korea CQ - Epilogue of "Present and Future of AI" Mini Talk by Simon Lee, CEO of Flitto
Posted by webmaster Hit 116 Date 2019.08.27
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Dear 5·4 & Korea CQ club members,


On August 22, the 5·4 & Korea CQ club gathering was held at the Grand InterContinental Seoul Parnas Hotel.

 


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H.E. Philip Turner, WanKyu Kim, Simon Lee, Brian Harris, Mitchell Williams, Mark Meaney, Bernhard Brender, Dennis Muldowney,Yong Kwan Kim, Jai Wook Lee, Ian Jeong , Sherry Hwang, Joo Hyun Ha, Yun Jung Park, Kwiyeon Kim, Jackie Son, Jungwha Choi, Didier Beltoise, and Crystal Park attended the event.

 


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The gathering started with the greeting by Didier Beltoise, president of Cs and co-president of the 5·4 Club.

 

 

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After watching a video on the activities of CICI in 2019 and upcoming events up until 2020 summer, Choi Jungwha, president of CICI, introduced the recent trends in tourism industry, such as the popularity of trips where travelers stay in one area for a month and the increase in the preference of traveling alone.

 

Also, she shared the recent good news of 5·4 & Korea CQ club members.

 

 

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Before the meal, 5·4 club member Brian Harris, General Manager of Grand InterContinental Seoul Parnas, greeted everyone and also thanked CICI for helping him learn more about Korea.

 

After that, we surprised him with a cake, celebrating his birthday.

 

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The dinner started with a special toast from H.E. Philip Turner, New Zealand Ambassador.

As appetizer, assorted seafood with citron, dried vegetables, mountain yam dressing, sweet pumpkin porridge, and three-color Korean pancake was served. The main dish was braised beef short ribs, and lastly, members enjoyed fruits, vanilla ice cream, and cake for dessert.



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After dinner, there was a Mini Talk about the AI and Big Data by Simon Lee the CEO of Flitto. He shared a lot of informative information like principles of educating AI, the fast growth of the AI market, and why the most advanced AI field is language AI.

 

As AI is one of the leading areas in the 4th industrial revolution, members were unsurprisingly full of questions about AI, opening an enthusiastic Q&A session after the mini-talk. 

 

 

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After the interesting and informative talk, we had time for the lucky draw. Wed like to congratulate all members who won.

 

Finally the 5·4 & Korea CQ club meeting came to an end.

 

 

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We would like to express our heartfelt gratitude to Simon Lee, who introduced AI in an easy yet informative way to 5·4 & Korea CQ members, and Brian Harris for allowing us to have a meaningful night at the Grand InterContinental Seoul Parnas Hotel.

Last but not least, we would like to thank all members who attended the forum, and Crystal Park for her interpretation help.

 

Thank you

 

5·4 club & Korea CQ Heejae SHIN

Please click on the link below to see more photos:

https://photos.app.goo.gl/d6TeXWqdn3AhiK3g9

 

 

<Talk Content>

 

What do you think is 'good translation'? 

 

Many people think that 'good translation' is one that conveys the same meanings, terms, facts, and emotions into a different language.

 

However, if you needed to translate, for example, a sign in Japanese at a restaurant, I think that, even if the translation is slightly wrong, receiving the translation you need quickly is a better one than asking a professional translator which will take more time.

 

AI is actually very simple. The most important part of artificial intelligence is 'intelligence'. Humans have intelligence and can continue to be educated and grow. As artificial intelligence can learn from the data input in the same way we do, it also advances as long as there is more data. 

 

IPhones SIRI can't understand the regional accent from Gyeongsangdo. To make it understand, there must be an enormous amount of phonetic data input of the accent. Likewise, it couldn’t recognize the Australian English for a while, so it had to be trained. AI is like a child after all, and an educational process is required.

 

The human brain has flaws. It is easily exhausted, easily forgets, its capacity is limited, and it is slow. So we had to work on four things when we created AI. The technology has the four opposites of these flaws.

 

The AI market is growing at an incredibly fast pace. Among them, the rate of growth of the languages and voice recognition field is the highest. This is because language is most closely connected to everyday life. So nowadays, the most common AI technologies are the voice recognition speakers and automatic translators.

 

Have you ever wondered what will happen if the language barrier breaks down? Perhaps there will be a reform of commerce, and there will be a huge increase in the range and resources for study. It will change so much more than what we can think of now and we call that the Next Boom.

 

When we think about AI, many people worry about the jobs of interpreters and translators. Do you think they will disappear?

 

The translation market is in fact growing faster with the development of AI. They need a human translator because they are collecting data that people have translated. The automatic translator will never be able to replace a person, and there are three reasons why. First, translation requires the understanding of the circumstances, which a machine cannot do. Secondly, a machine has no feelings. A translation without emotion is a meaningless translation. Last, it is made by people. As it is an imperfect human that created AI, making a perfect AI seems contradictory.

 

Even if it's not perfect, we can improve its competences by training it with Big Data. Data is said to be a resource like oil in the Industrial Revolution. In other words, data is very important.

 

Being able to collect data quickly, collecting a lot of data, a large variety of data, and valuable data are four mandatory criteria of Big Data.

 

Medical AI is an area of research in which we invest the most. If you show it an x-ray picture, it will tell you with a percentage what are the chances you get a certain disease. The problem is, AI medical technology is difficult to develop because of the lack of data. As it is personal information, patients wont give out such information easily and a lot of opinions of doctors must be collected, but the costs of doctors are expensive.

 

AI in language-related areas are developing the fastest because it is data that is easy to collect.

 

What is the future of AI and Big Data?

 

When the language barrier collapses, I think that not only that barrier but everything related will break down and be reorganized. So far, only voice recognition speakers have become common, but more technology will appear in the future.

 

The real impact of AI is that if people and machines continue to work together and evolve, the future will be even wider, and there will be a lot of different businesses developed.

 

 

<Q & A>

 

Choi Jungwha, President of CICI

As a professor at the Graduate School of Interpretation and Translation, people often ask me if there is a need to learn foreign languages if AI keeps developing. What is your opinion?

 

Simon Lee, CEO of Flitto

I think that the argument of 'human or machines' is pointless.

 

Because, in the end the man is the one making the machine, and the most important thing about artificial intelligence is data, so the role of the person who makes the data will become even more important. As I said before, the reason why the professional translation market started to grow is, ironically, after the apparition of automatic translators. The occupation itself will only change, not disappear. Nowadays, translators in special fields such as subtitle translators, poster editing and, especially game translators, are on the rise.

 

 

Mark Meaney, General Manager of Conrad Seoul

How long do you think it will take to perfect the simultaneous interpretation technology so that, without an interpreter, by putting something in your ear you will get an instant translation of what others are saying?

 

Simon Lee, CEO of Flitto

Such simultaneous interpretation techniques are already available but it is not being used.

 

If the user experiences a loss from information provided by the automatic translator made with 1% of faulty data, who will be to blame? A majority of e-commerce sites have removed automatic translators from their sites because some customers ended buying wrong items using an automatic translator and it resulted in a massive amount of complaints. The commerce sites now moved the translator to the browser instead of being in-site, so when the translator is used, it becomes the responsibility of the user.

 

 

Mark Meaney, General Manager of Conrad

Let’s say we come to use such technology, when do you expect it to become generalized and available to use?

 

Simon Lee, CEO of Flitto

I don’t think I will be able to see it happen. Instead, I think it will become possible for it to play a role of support for simultaneous interpreters rather than interpreting simultaneously.

 

 

Kwi-yeon Kim, President of CITIAP

When I traveled to Russia, it was helpful to have a rough translation thanks to the automatic translator. But when I use Bing translator on Facebook, 90% of the translations are wrong and of poor quality. Why do big companies like Facebook use such products?

 

Simon Lee, CEO of Flitto

Most companies want to develop their own AI technology. Facebook has one, but prefers to create a more specialized translator for conversational data. Facebook users don't really pay attention to their grammar and they use a lot of slang, so it's hard to develop.

 

 

Brian Harris, General Manager of Grand InterContinental Seoul Parnas

The data used to develop AI comes from individuals, how can we establish a copyright for our data?

 

Simon Lee, CEO of Flitto

This is a very important question.

 

In the past, data was used without permission. Since 2013, however, laws have been established in the United States to prevent data from being used without consent. However, many Korean companies have weak regulations, so there have been some cases of unauthorized use of data.

 

 

Mitchell Williams, Vice President of Kelly Services

Whenever I use Bixby air-conditioner or Bixby refrigerator, it doesn’t understand my Korean. Is it because of my Gyeongsang pronunciation? Is it because I am a foreigner?

 

Simon Lee, CEO of Flitto

In the case of voice recognizer, if there is even a little bit of awkwardness, it will give up understanding. So it's hard for it to recognize a language unless it's perfect Korean or a perfect pronunciation as people from Seoul.

 

The same way, if you set your iPhone settings to English and tell SIRI “I want to talk to 이정수”, it won't recognize the sentence. SIRI only recognizes one language at a time. Also, if the phone is set to Korean and you “Ed Sheeran틀어줘(play)”, it won’t recognize it unless you say “에드시런 틀어줘”. Foreign words have to be pronounced the Korean way.

 

 

Joo-hyun Ha, CEO of NAOS Korea

In which industries are these translation functions primarily used?

 

Simon Lee, CEO of Flitto

It is most frequently used in places where people meet, especially hotels. Hotels are also very interested in this technology. Clients are uncomfortable when they can’t have a normal conversation with the concierge. This is the reason why, in Japan, hotels have an iPad in every room. Customers can simply click on the iPad and the message is delivered to the concierge. Maybe within five years, the hotel industry will change this way.

 

 

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